Delivery Process
Once your order is processed by our system, each product undergoes a thorough inspection to ensure it meets our quality standards. After passing our final quality check, items are carefully packed in our branded Odeonlights.com boxes and handed over to our trusted delivery partners.
Our delivery partners strive to deliver your package at the earliest convenience. If they encounter any issues delivering to your provided address or at a suitable time, they will contact you directly to resolve the issue.
International Shipping
For our international clients, please note that import duties may be levied by your government. You will need to pay customs duties to the courier provider in order to receive your products.
Packaging
We take pride in the quality of our packaging. Each individual product is securely packaged with bubble wrap. Fragile items, such as bottles, are additionally protected to ensure safe delivery.
Shipping Locations
Odeonlights.com ships products throughout India!
Tracking Your Order
Once your order has been dispatched, you will receive an email containing the tracking number and details of the courier company handling your delivery. You can track the status of your package 24 hours after it has been dispatched from our warehouse.
Trusted Courier Partners
We work with reliable courier partners including:
- Bluedart – [Bluedart Tracking](http://www.bluedart.com/
- FEDEX – [FEDEX Tracking](https://www.fedex.com/)
- Ecom Express – [Ecom Express Tracking](http://www.ecomexpress.in/
- Delhivery – [Delhivery Tracking](http://www.delhivery.com/
Estimated Delivery Time
We typically dispatch most orders within 1-2 business days (excluding Sundays and public holidays). While 95% of our catalogue is stocked in our inventory, some products may need to be sourced directly from the brand to ensure freshness. In such cases, delays may occur, but we strive to minimize them.
During sale events, dispatch times may be slightly delayed due to high order volumes. Our aim is to dispatch all orders within 5 days from the order date.
Shipping Charges
We offer free standard shipping on all orders.
For any queries or assistance regarding our Return and Refund Policy, please contact our Customer Support team at care@odeonlights.com or call us on +91 8826338851.